It’s crucial for us to have the very best quality of event staff. TempTribe is the supplier we regularly source our staff from, and there are multiple reasons why our businesses benefit greatly from using them.
Our companies are customer facing, meaning, service is of the utmost importance to us. We regularly hire staff to help us in our businesses which offer services such as Photo Booths, Chocolate Fountains, Ice Cream Carts and Full Event Management.
We’ve had regular feedback from clients on the quality of our service and staff, and nothing gives us greater joy than receiving these remarks. It’s important for us to ensure we not only fulfil the client’s expectations but for us to then go that extra mile and exceed their expectations. It’s a competitive world out there, and we’re determined to be at the forefront of our industry in every aspect. The question emerges as to why we receive so many great reviews from clients on our service and staff. We can summarise this neatly into four key factors and traits that our team sourced from TempTribe possess in our opinion. These four factors make our staff shine and therefore our business as well.
Punctuality: The events we manage can encounter issues which are unforeseen at the initial planning stage.
Any small problem no matter what it may be could crop up, and therefore, we need to ensure we are at every event well in advance of the start time. We build this into our planning and its imperative to have all staff turn up on time so that we have this vital time cushion to address any unforeseen issues. With Temptribe, the team always turn up on time, and it puts our mind at rest straight away that we have sufficient time and people resource to overcome any potential hurdles.
Presentable: “First impressions last” as they say. And, this is particularly important when we’re serving food and drinks.
Everything has to be just right – presented from start to finish, so this includes the staff, food, drinks, cutlery and table décor and theme. We have this with TempTribe as the staff are always presentable, and, this creates for us, the right image given the customer-facing nature of our business.
Service With a Smile: It’s essential to give service with a smile because it creates a warm relationship with the client and also their guests.
It also helps with driving repeat business and given the cost of marketing; it’s far cheaper to get business from a prior client than from new clients. In our photo booth business, we’ve always got to serve with a smile and even more so because the camera is always looking at you! Temptribe’s staff always serve with a smile, and this makes us happy as business owners.
Working Independently: In all of our businesses, we need our team to work without ongoing supervision.
This is because we as the owners can get requested to focus on other aspects of the event, meaning, we may not be in a position to micromanage. Employees need to be in a place to work independently and without supervision. Taking this approach helps both them and us tremendously. It gives us peace of mind that our services are being provided by quality staff who are representing our business professionally and correctly in such that they are ambassadors of our company.
We’ve found all our TempTribe staff to be quick thinkers, to look at things from the perspective of our business and, provide an excellent service.
The above sums up our views on the key attributes of quality staff and why we continue to use TempTribe to meet our personnel requirements.