From flexibility and quality, through training and employment risks, to saving money and freeing up time for business growth – why exactly do event venues choose to hire from staffing agencies?
Staffing agencies rely on quality
Staffing agencies are strongly motivated to impress clients. Despite agencies still using some form of advertising, everyone in the industry knows that the best way to score new clients is through word-of-mouth and recommendations. In the same way, a bad reputation will spread around the city faster than light. Staffing agencies are relying on their good name, which means they work really hard to keep it. A good agency will cater to most of your reasonable needs and go out of their way to please you as a client, both in delivering experienced staff members as well as ensuring you are treated to the personal management of your account.
Fit your requirements
It’s rare for every day at an event venue to look the same. The requirements follow runs, seasons, specific events. While on Monday you might be finding yourself needing 5 waiters and a hostess, the Saturday gala might suddenly spike that number to 15 with additional bartenders, but no hostesses. An agency has a wide array of staff and is most of the time able to tailor the event to fit exactly your needs on the day.
Time is money
When hiring a number of permanent workers onto your payroll you risk one of the two options: either paying overtime when your venue is extra busy or paying for unused hours and workforce during quieter times. You also save time and money on general training, since the agency takes care of that part for you. That way you only pay for what you actually need without the risks, keeping the extra money in your pocket or focused on other expenses towards your business growth.
No-headache full service
Having permanent workers on your payroll also comes with another risk – the responsibility of being an employer. From paying the national insurance and holiday pay to training a staff member who might just get up and leave any day without a warning. In today’s millennial-heavy workforce job-hopping is a common problem for many employers with nearly half of millennials planning to leave a job within two years. An agency takes on all those risks for you, providing you with a headache-free full service – all you need to know is that your venue will be staffed as needed when needed.
Sickness, missed alarm clocks, tube-strikes – stuff happens and somehow the Murphy law does not factor in the fact that you have a very important event that day and need all-hands-on-deck. Agencies have large numbers of staff on their books who can always jump in last minute or be replaced preventing the ‘no-show’ from happening in the first place. Of course, staff are still human and some things might occur outside of the person’s control, however, working with an agency does minimise the risk of being understaffed.
While agency hourly rates may be higher than if you were to hire your own staff, after calculating in all the extra costs associated with employment, training and risks, chances are you are still way ahead of the game if you do choose to work with an agency in today’s economic situation. By minimising the liability of the human factor involved in permanently hiring hospitality staff, you can focus your attention on the other areas of your business, allowing them to benefit more from potential growth – all while your staffing needs are handled by an external partner.